Patients & Visitors

Overview

Patient & Visitor Support

At UNLV Medicine, we don’t just treat conditions, we treat people. We are dedicated to helping you achieve optimal well-being; mentally, physically, and emotionally. 

Overview

Information for Patients and Visitors

We want you to feel as comfortable as possible while you are with us. We’re here to assist you before, during and after your visit to a UNLV Medicine location.

You’ll find information here about making an appointment, billing and insurance, patient forms, medical records, patient support, and parking options at all of our 22 clinical locations. If you have any questions about a UNLV Medicine clinic, please contact the clinical administrator.

Overview

COVID-19 Clinic Protocol

All patients, families and staff are required to wear a face mask and will be screened for fever and other possible COVID19 symptoms upon entry to the building.

Safety first. Healing always.

At UNLV Medicine your health and safety is always our number one priority. We take extra safety precautions to ensue that all of our patients stay safe and healthy, such as: enhanced cleaning protocols, plexiglass barriers, and social distancing. We also offer telemedicine appointments; so you can get the care you need, no matter where you are.

Overview

Telemedicine

UNLV Medicine is now offering Telemedicine (remote clinical services). We offer two-way, real time communication between the physician and the patient. In this time of social distancing associated with COVID-19 this may be an option for your next healthcare appointment. We recognize that not every type of physician/patient interaction is ideal for remote medical care. In many cases, a close physical examination is the only way to make the best decisions with patients. 

Zoom Installation Instructions

Overview Information for Patients and Visitors

Maps & Directions

Our Google Maps allow you to enter your location for directions, see traffic and estimate drive time. We want you to get here safe and make your drive time easy. If you want more information click the clinic homepage link to visit a clinic page.

If you need any help please call any of our clinical offices. The staff at our locations will be happy to assist you.

Overview

Make an Appointment

Photo: Patient Making Appointment

UNLV Medicine’s Patient Appointment Center helps you schedule, reschedule or cancel most appointments.

Call 702-660-UNLV (8658) to speak with one of our trained schedulers.

Hours: Monday through Friday, 8 a.m. to 5 p.m.

Overview

Medical Records

Photo: Medical Files

At UNLV Medicine our Health Information Department is dedicated to maintaining a high level of privacy and confidentiality with all patient records. We keep all health information private and secure in accordance with federal and state regulations.